Professional Development Training
Get Specialised training from the industry experts, intended to help managers, consultants, administrators, teachers, and other business professionals to improve professional knowledge, competence, skill, and effectiveness at work place.
Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously.
It can be so frustrating when a member of your team underperforms. You can see the potential below the surface but you seem unable to help them realise it.
During this workshop we look at all different types of customer service. It is a misunderstanding that only employees that have direct involvement with customers need these skills.
You will be able to understand what leadership means, Explain the Great Man & Trait Theory.
Understand Transformational Leadership and how to adapt your leadership styles.
Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life.
This workshop is targeted at individuals and groups who require basic business writing skills. It covers but not limited to writing emails, memos, proposals, and major reports.
Understand the impact of different communication techniques, the effect they have on other people, and how improving the way you communicate can make a huge difference.
All businesses, big and small, must have effective health and safety programs. However, the smaller the business the harder it is to develop a plan that successfully prevents injuries and illnesses.
This workshop will give participants a basic sales process, plus some basic sales tools, that they can use to close the sale, no matter what the size of the sale is.
Understand how much human resources is really about the employees, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.