Become the leader meant to be

BSB42015 Certificate IV in Leadership and Management

This certification serves to define the role that is played by individuals who currently work as managers and emerging leaders in an array of industries and enterprises.

In addition to being responsible performers, charismatic individuals at this level assume the role of an able leader and provide support and guidance to others. Such leaders are also responsible for keenly observing and organising the output of the team.

These leaders are liable to analyse and gauge the information from multiple sources and apply solutions to a demarcated range of problems, both unpredictable and predictable.

Units of Competency


BSBLDR401 Communicate effectively as a workplace leader

BSBLDR402 Lead effective workplace relationships

BSBLDR403 Lead team effectiveness

BSBMGT402 Implement operational plan


BSBMGT401 Show leadership in the workplace

BSBRSK401 Identify risk and apply risk management processes

BSBCUS403 Implement customer service standards

BSBREL402 Build client relationships and business networks

BSBCUS402 Address customer needs

BSBWRT401 Write complex documents

BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

BSBMGT403 Implement continuous improvement


TABT has carefully structured its Assessments to include a variety of formats which will enhance your understanding:
● Multiple choice questions
● Case studies and Short Answer questions
● Observation
● Projects
● Role Plays

Course Entry Requirements

This is an open entry course with no pre-requisite qualifications. However, students should have the following abilities

  • • Pass the Learning Literacy and Numeracy Test (LLN)
  • • Have a good understanding of English Language.
  • • Basic knowledge of using Computers and Microsoft Office.
Career outcomes and Opportunities

Course Outcome

By undertaking this course, you will learn a variety of skills and content, including but not limited to:

• Become an effective manager and leader

• You will also learn how to put an operational plan in place, develop work priorities and put workplace information systems into practice.

• Communicate with team members and Senior Management

• Resolve conflict in teams

• Consult and develop team objectives

• Identify and develop opportunities for improved work practice

• Prepare work plans and budgets

• Coach and mentor colleagues

Career Opportunities

Persons who successfully graduate with this certification can choose from several potential careers and assume the role of a Team leader. Several graduates of this program have donned a variety of roles with effortless ease – clerical, administrative, management, and professional roles in a range of industries such as Health Care, Financial and Insurance Services, Retail Trade, and Social assistance.

• Coordinator
• Leading Hand
• Supervisor
• Team Leader

Mode of Delivery
Workshop Learning

training will be delivered at the following locations: Level 3, 2 Brandon Park Drive, Wheelers Hill, VIC 3150

Self Paced Distance Learning

attending classes from the comfort of your home, completely flexible learning.

Become a Leader


Workshop Training
$ 2250 Payment Plans Available


Distance Learning
$ 999 Payment Plans Available

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Course Duration

Students have 9 months to complete this qualification. This course is a self-paced distance learning training course. We would expect that you will spend at least 15 study hours per week. During this period students shall be reading, conducting research, performing assessments and managing feedback.

It is expected that on average, students will have the following study load to complete this course:

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